The Hemisphere
The Hemisphere

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The Hemisphere

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Current Opening

Job Description

Monitor sales & collection

Develop & implement robust sales strategy

Negotiate with the customers and converting leads into sale

Create brand image through survey along with customer & broker interaction

Build and maintain long term relationship with customers and brokers

Generate enquiries & develop business whilst continuously monitoring and evaluating price trends in the market

Keep a track of competitors’ projects through extensive market research

Manage sales of all delegated Projects

Handle the sales team to promote the business

Coordinate with brokers, clients & investors

Understand market scenario & keeping track of trends

Launch and promote new projects and tap potential markets & customers.

Track sales activity and generating compiled reports for submission to the management

Provide inputs for product improvement in terms of design to the architects on the basis of customer feedback

Maintain and appraise the management using primary and secondary data of the research on demand supply dynamics, competition analysis etc.

Keep a track of existing & potential customer

Carry out any other tasks as assigned by Management from time to time

Prepare MIS on weekly basis

Skills

A self-starter with strategic and visionary abilities to think-out-of-box and take appropriate initiatives for growth and development of business activities

Comprehensive & in-depth knowledge of market dynamics

Excellent man-management skills

Ability to work under pressure and meet timeline

Market knowledge preferably with Developer

Good negotiations skills

Qualification & Experience

Post Graduate with Marketing & Sales preferably

8 -12 years of relevant experience

CTC

10 – 12 Lacs

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Job Description

Developing business opportunities by identifying prospects and evaluating their position in the industry researching and analysing sales options.

To sell real estate projects (all residential projects of Group) by establishing contact and developing relationships with prospective clients or property brokers/corporates & recommending solutions.

Maintain relationships with clients & brokers by providing support, information, and guidance.

To remain updated on current industry trends, market activities, and upcoming / existing competitors projects.

Prepare sales & marketing reports by collecting, analysing, and summarizing information on sales related activities performed every week.

To maintain quality service by establishing and enforcing organization standards & right business ethics.

Maintain professional and technical knowledge by attending training sessions, establishing personal networks in Noida /Greater Noida markets participating in sales events.

Contribute to team effort by accomplishing given sales targets month on month basis.

To facilitate CRM team for collection targets.

Skills

Good industry knowledge

Good communication

Sound broker network

Convincing skills

Negotiation skills

Presentation skills

Qualification & Experience

Graduate / Post Graduate

Minimum 5 – 7 years of relevant experience

CTC

4 – 6 Lacs

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Job Description

Handle all Pre / Post Sales activities

Handhold the customer through the post sales process till possession

Sending Welcome Mail and Demand Letters

Track and maintain customer case progress & update in software

Handle clients’ queries & addressing their concerns

Prepare agreements & responsible for collections & brokerage

Responsible for Error free documentation & MIS at every phase

Coordinating with Banks and Financial Institutions

Handle all email communications pertaining to Sale deed and NOC Fit-out

Resolve customer queries & objections and provide them required support

Timely collection of payment

Provide effective and efficient customer service

Ensure smooth process of possession and handover

Adhere to internal processes

Skills

Excellent interpersonal skills

Customer Service orientation

Good communication skills

Knowledge of ERP - an added advantage

Qualification & Experience

Graduate with 2 – 5 years of relevant experience

CTC

4 – 5.50 Lacs

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Job Description

Lead the CRM team & manage the entire CRM department

Interface with the customers during post sales gestation period & communicate with clarity with them with regard to the progress of Villa / Sky Villa

Co-ordinate with the relevant departments like Accounts / Sales / Engineering / Architecture for collating information and communicating to the customers

Provide direction and leadership to the modification team for modifications required by customers with adherence to the modifications policy and SOP

Prepare all project related documents like agreements, allotment letters , other charges etc. in consultation with the management

Managing team to ensure collections/receivables are as per company norms

Overall in charge of customer satisfaction and collection post sales

Follow up with customers for stage wise payments through the life cycle of the construction and handover process

Organize events on handing over flats for customers & oversee customer service department to ensure adequate customer support is given post handing over

Address queries on routine basis and manage escalations

Maintain and provide regular MIS to the management

Spearhead the loyalty program among existing customers

Coordinate with all department for all issues, documents etc. required for CRM issues

Prepare reports in prescribed formats for management through software

Management’s single point of contact for all CRM related issues

Skills

Knowledge of banking operations

Strong liasioning with banks

Must be able to handle team

Knowledge of ERP - an added advantage

Qualification & Experience

Graduate or Post Graduate with 8 – 10 years of relevant experience

CTC

8 – 10 Lacs

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